Point your phone at it.
The app knows what it's looking at before you type a thing. Then it reads the plate.
- Front-load washer recognized
It reads the plate.
One photo. The app reads the model number and looks for the manufacturer's manual.
- Reading the model plate
- Model verified: WFW5620HW
Checked against your model's manual.
When a public manual matches your model number, answers are checked against it. When none does, it says so.
- Looking for your model's manual
- Manual matched to your model number
Every part, where it lives.
Drum, pump, motor, heater, board. The app walks you to the right one.
Drag to turn it. Hover a part to name it.
It asks before it answers.
It keeps asking until it can name one likely cause. If it spots something dangerous, it tells you to stop and call a pro.
- Diagnosed: drain pump obstructed
- Example diagnosis
Swap the part, not the machine.
Front panel off, old pump out, new pump in. The app stays with you until it's back together.
- Part identified: drain pump assembly
- Repair video matched
- New part fitted
Keep the visit fee.
A part and an afternoon, instead of a dispatch and a wait.
average fee just for a technician to show up
of U.S. adults couldn't cover a surprise $400 expense
Running again.
Dial to Normal, press Start, and listen for the drum.
- Fault cleared
- Cycle started: Normal
Fixed by morning.
Your first diagnosis is free. $7.99 covers one appliance. On Android today.
Get it onGoogle Play